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Sales Force Automation and Management

Sales Force Automation and Management

The sales process contains all the steps to be taken before a sale is made. Steps taken differ for each industry, but generally they include: client prospecting, sales pitching and close, and client relationship management.

There are many repetitive and administrative tasks along these steps, but with the help of automation, most of these tasks can be streamlined so that sales personnel can focus on more important tasks at hand.



Learning Outcomes

1. Learn to manage sales leads, set up quotes, create reminders and to-do-lists in the SFA program
2. Be able to create and update timeline for different projects and sales forecast
3. Learn about after-sales support and managing client relationships


our proprietary cloud-based learning platform. It is designed to work seamlessly with free creative and development tools in providing support for DECT education.


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Krystal’s Student Empowerment Programme (SEP) provides students the knowledge, skills and tools necessary to survive in the global digital economy, preparing them for excellence in their future careers.


Krystal OTP includes all the office tools needed to keep daily office tasks running efficiently and economically.


is a comprehensive program designed to equip individuals and citizens with essential digital competencies and soft skills to thrive in the digital economy.

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