Sales Force Automation and Management
The sales process contains all the steps to be taken before a sale is made. Steps taken differ for each industry, but generally they include: client prospecting, sales pitching and close, and client relationship management.
There are many repetitive and administrative tasks along these steps, but with the help of automation, most of these tasks can be streamlined so that sales personnel can focus on more important tasks at hand.
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Learning Outcomes
1. Learn to manage sales leads, set up quotes, create reminders and to-do-lists in the SFA program
2. Be able to create and update timeline for different projects and sales forecast
3. Learn about after-sales support and managing client relationships
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